Refund policy.Simple and honest.

When you can get a refund

We will refund your money for a paid plan when both of these are true:

• You have used no more than 10 API requests from the paid plan.
• You ask for the refund within the first 3 days of starting the plan.

If both conditions are met, we refund the full amount you paid for that plan.

When a refund is not available

• You have used more than 10 API requests from the paid plan.
• More than 3 days have passed since the plan started.
• The plan is the free plan, since there is nothing to refund.

How to request a refund

Send us a message through the contact page using your account email. Include the plan you bought and the date of the payment so we can find it quickly. We review requests within a few business days.

After the refund

The refunded plan is deactivated and your account moves back to the free plan, so your API secret keys keep working with the free plan's credits. The money is returned through PayPal, the same way you paid, and usually appears within a few business days depending on PayPal's processing time.

Questions

Not sure whether your payment qualifies? Ask us through the contact page before or after buying, and we will help.